Shipping policy

We currently are only able to ship within Canada at this time.

Seed Shipments:

Letter mail shipping does NOT include tracking. By using this shipping method you agree that Fraiche Flower Farm will not be responsible for lost mail, replacing orders that may not make it to you or orders that arrived damaged. Though rare, it does happen. If you’d like tracking and insurance for your order, please choose one of the Canada Post options at check out.

Rooted Dahlia Cuttings:

To ensure your dahlia cuttings arrive quickly and in the best possible condition, we are now shipping all dahlia cuttings via Purolator. We will no longer be using Canada Post for cuttings, as delivery times outside our province were often too slow for live plants. Buyer accepts the risk of lost or delayed packages, not Fraiche Flower Farm. We will not be responsible for packages that are left outside overnight as they may have a chance to freeze. Please keep an eye on your tracking.

Important: Purolator does not deliver to P.O. boxes or some rural addresses. If you normally receive mail at a P.O. box or live in an area Purolator doesn’t service, please provide an alternate physical address (such as a home, business, or friend’s address) at checkout. Please ensure you provide a delivery address that Purolator services. If an address is entered that Purolator does not deliver to, the shipment may be transferred to Canada Post, which can significantly extend transit time and increase the risk of plant loss. Orders shipped to addresses requiring transfer to Canada Post are sent at the customer’s own risk. No refunds will be issued for cuttings that arrive damaged or non-viable due to extended transit times resulting from an unsupported delivery address.